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Thank you so much Andy von, thats a really encouraging message, ive a very friendly PCSO that i had to call in a lot in my prev job in a fashion jewellry store..........on a daily basis. Im in clothing retail now so not such a prolific problem but still a constant worry. The things people do! Use their kids to steal, line bags wit tin foil to stop tags setting alarms, ripping tags out , cutting the metal pins in half & now we have someone who comes in & has a hand held detagger...she goes around untagging things in situ on shopfloor then has someone come around a minute later putting them in a bag or a baby buggy!!!!!!!!!!! you have to have eyes in back of head to keep on top of it..oh & sell the remaining stock or go under & close