and it keeps telling me my bt internet address and password are invalid. I have reset password twice now and it still won't let me in. The only thing I can think of is I recently changed to the new updated yahoo mail which I didn't want to do but can't get out of, could it be that causing the problem?
Must have done it twenty times now and can't get in! Use the library most weeks and never had a problem before - even logged into Answerbank with the same details and it let me in here! Must go home now, only got 3 minutes left!
No, I've changed yahoo and still have the same email address and password. I suspect that once it hasn't recognised you 3 times, it may have locked you out?
This has happened to me today and it said invalid whatever, but there was no box to tick OK and Try again. My screen when I went back to Internet shortcut to try again was filled with BTFON HOTSPOT. I turned off totally and waited and restarted. All was well then. Could the library staff have done this for you?
Even now I am at home I still can't get in to it. I wasted so much time trying in the library that I ran out of time (I did visit a few other sites in between trying). I will try switching off and on again now.