Because there is no-one in the house to listen to me! A letter telling me I have overpaid for my gas and electricity so I have a large refund. Great....so why is my direct debit going up? Surely it should be lowered?
I have a NatWest credit card which I pay in full each month by direct debit. In March I received a late payment fee because they had taken the minimum payment by mistake. Sorted that, or so I thought. Today I receive another late payment fee because I cancelled my direct debit in March. No I didn`t!
Can anyone do things properly?
Card now in jig-saw pieces.
Rant over.
I will deggers. When I have calmed down from conversations with NW.
Last time I asked the power company why they had done this a young girl on the other end told me it was because some years have five quarters in them. I need more coffee before I start on that one.