Mobile Question

[TOWIE]

My Dad has 30 quid credit on his old mobile pay as you go phone. I updated his phone, so he would like to transfer the 30 quid from his old phone onto new one. He is with T-Mobile - I phoned them and they said they did'nt have a facility to transfer the credit. Though the T-Mobile shop in the high street, said it could be done, but to ring 150 on his mobile (which I did) and speak to one of the technical team.

They said he would have to use up his credit on old phone.

Does anybody know different ?

[Mamyalynne]

Some discussion here

http://support.t-mobi...1c0b007be3&nofilter=y

[rowanwitch]

can he not use his old sim card in the new phone until its used up, then change over

[Philtaz]

Always thought the credit was attributed to the SIM, not the phone.

[AB Editor]

"Always thought the credit was attributed to the SIM, not the phone."

It is. Have you upgraded him to a pay-monthly contract TOWIE? Is it still with T-mob?

[TOWIE]

Ed - no he is still on Pay As you Go.

Rowan & Philtaz - Not sure if he has tried to change sim over, will check. Thanks.

Thanks Mamy - will have a read through the comments.

[AB Editor]

It was just a handset upgrade then? No new number?

[TOWIE]

No he has a new number, Ed.

[AB Editor]

Ah, it sounds like he'll have to "use up" the old one then first.

It's a bit crap it's not easy to transfer though. Could he not use the old sim card? Or is the new sim on a different PAYG tariff?

[EvianBaby]

Is there a specific reason he wants a new number? If not then it's a whole bunch easier on all accounts just to keep the old sim in his new phone.

[redman41]

Hi DEN, hope you are well ?? xx

I plugged my phone in where the blender used to be.
I called someone. They went "Aaaaahhhh..... !!

[TOWIE]

I've just phoned him - he hasn't tried to put other sim in new phone, perhaps thats the answer. My Dad is not very 'up on mobiles' (me neither) - god love him, my son has just text him to say he will be popping in to see him from work and will he be in - my Dad has said he doesn't know how to text him back - so I've just rang son to relay message hahaha

Afternoon Redman- I hope thats all you plugged into the socket, burns can be very painful on sensitive areas. hahaha

[mrs_overall]

<<<<<<waves at Den>>>>>

Hope you are well and doing ok xxx

[TOWIE]

Hi Mrs. O <<waves back>>> - taking baby steps at the moment, but could be doing better. xxx

[mrs_overall]

One day at a time Den xx

[Old_Geezer]

I don't know different, sorry; but I would say it ought not be too arduous to use the existing credit first surely ? Unless there is a reason why you have to abandon the existing account ASAP. Cops closing in on him ?

[TOWIE]

haha Old Geezer - nope, no cops. Trouble is with using credit up on old phone - this will mean he will keep getting replies on old phone and not new one. He has given his new number to family and friends now.

I did suggest that he do loads of tv competitions where you text the answer to use credit up......but texting is not his strong point........(:o((