can't access itunes with used iphone

[crisgal]

my daughter got a used iphone 3 for christmas, from, er, santa. It has been jailbroken with something called cydia? i think.She bought a cd and wanted to put it on her phone but it wont let her - is it because of the jailbreak?
If it is, is it possible to un break it?
To be honest it's been a right hassle and i bet santa wishes he'd just got a new phone!

[deggers316]

no its got nothing to do with being jailbroken
the cd will have to be converted to mp3 then the tunes can be added it itunes then onto the iphone

[stoofur]

You can use iTunes to restore the phone to factory defaults. But you need to check before you do this. The phone may have been jailbroken to unlock the phone to all networks. If you lose the jailbreak the phone may become locked to the original network. Which is fine if your daughter is on the correct network that the phone is locked to.

[crisgal]

We've tried restoring it but it won't work.

[deggers316]

google internet on how tp convert a cd to mp3
itunes will only use this type of file for the iphone
you cant just load a cd up to put that on
dont restore the mobe you will loose the chance to use any sim card

[deggers316]

when you start up itunes the iphone should appear on the left panel half way down when it's connected it may take around 20 secs,
cant you get some one who knows about iphones to show you how this works ??