About 6 weeks ago.....

[Jeza]

After being overcharged AGAIN at the supermarket I decided to start checking my bill. I have often fell thrown out at the checkout, as I'm still packing my shopping when they are serving the next person. So you can't check your bill until you get home.
When I rang and complained to Tesco I was told I should check my bill in store. So in future I am truly sorry if you are behind me at the checkout. I will be packing my shopping before I pay, then I will be checking my bill before I leave the till. IS this what Tesco want. Rant ended.

[tinkerbell23]

Id just step away from the till and check before i leave the store. Quite right jeza...they must make a bomb off of people over charging x

[vodkancoke]

I normally just move out the way, check my bill and then go.

That's awful you have been overcharged again though! :(

[HowardKennitby]

I agree. I am starting to check my bill in my local Spar as they have overcharged me on a few occasions lately. Usually it is not applying the reduction for multi-buy.

[Jeza]

Today it was small melon £1, was charged £1.50. Lurpak £1.60 or 2 for £3.00 was charged £ 3.20.

[horseshoes]

Tesco are absolutely dreadful for overcharging. They have an offer, for instance on trays of catfood - "Any 6 for £2"; in amongst the ones on offer will be one that isn't, so you inadvertently put that one in your shopping and when you get your 6 trays to the till, you end up paying full price for not just that one, but for ALL 6.

[daisya]

In my experience it's usually when they don't update their computer systems to either put on the offers or they have finished the offer and the shelf prices haven't been updated. Not the customers problem but they make it our problem because they don't keep up!

[Jeza]

Not just me then.

[Jemisa]

A while back at Tesco I got my weekly shopping and it always come to between £55.00 - £60.00 rarely more, but this time it was £67.40...
No way I thought, I told the cashier there must be a mistake. All the shopping was checked & it was right, I still knew it was wrong & insisted on seeing a supervisor. The till was closed & people had to go to another queue. The supervisor & I went right through every itam, then she spotted the steak I had bought was priced at £14.90 instead of £4.90. I held that till up over half an hour but I got my £10.00 refunded and as an apology was given a £10 voucher.
I wonder how many people walk out the door oblivious to this over charging.

jem

[HowardKennitby]

My problem in supermarkets is that, if there are a lot of items, I can no longer add up in my head as I go round. I have probably been overcharged many times that I have not noticed.

[Jeza]

Glad you stayed in store for your result Jem. Unfortunately I had left the store. I only lost 70 pence, though I do remember when 70 pence was a pound of mince beef to make a cottage pie. How times change.

[bunkmoreland]

i've had problems with many supermarkets and garage shops charging more than the prices advertised. i buy in smaller amounts and watch the prices ring up on the till. at the garage shops,you can pull them directly and they will then go back and put in the correct charge. for the big supermarket tills and queues,i note the incorrect charge,take the receipt and go to customer services.they then check out the correct price and refund me the difference. to my mind is no coincidence that these "mistakes" happen so often!