our daughter was just reversing and a car hit here,on daughters car it was a tiny mark just above the bumper by the lights on the back corner. The women drove off. My daughter got out and could see it was nothing much so she drove away. Next morning the women came up to her and said her car was a right off and she had informed the police my daughter drove away and didnt stop.!! and was claiming off her insurance. When my son in law contacted there insurance he was told because my daughter was reversing it was her fault.! Anyone reversing then it is always there fault.????? Is this correct.? many thanks Brenda x
I doubt if it is always their fault but they do need to know they are not going to reverse into someone.
You say the other person hit your daughter's car. Difficult to determine without witnesses. And the other car can't be a write off if, as your say, the woman drove off without stopping.
Put it in the hands of your insurer, tell them all you know, let them deal with it, it's what you (over) pay them for.
It's not always the case that the person reversing is at fault, but there are not enough details here. As an example a colleague of mine did a case recently where his client was reversing out of a parking space and hit another vehicle. The other side held his client liable and sought 100% against her. Turned out in evidence the other vehicle was ALSO reversing and hadn't looked. It went 50/50.
If the other party's car was old, it is possible a small amount of damage would have written it off (a write off for insurance purposes is when the cost of repair is disproportionate to the value of the vehicle).
If your daughter was reversing and the other car was moving too the best your going to get is a 50/50 (or knock for knock), at the end of the day both cars drove into each other.
Just tell your daughter to contact her insurance company and tell them the details and they will work it all out, it's what they are there for.
PS having re-read your OP I see your insurer doesn't feel like wasting their profit on fighting your case. I wonder if you should not consider finding another insurance company next renewal time. Or one can be charitable and consider they don't know the whole story and think the reversing was performed without care and is the sole reason for the collision.
Whilst it could be said that the reversing driver is at fault, there are so many insurance scams going on. If it was a write off they were pretty quick at moving away. Pity she didn't get some photos even on mobile phone.
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Do you know the answer?
Just wondered if this has happened to anyone else.....................