amazon dispatch but then a full refund?

what..the? | 22:28 Tue 10th Jul 2012 | How it Works

5 Answers

I ordered some really brilliant wrapping paper that you wouldn't be able to get in the shops it was 2 sheets plus 2 tags and was like £2 with 80p delivery. Middle of today i got a dispatch confirmation, now this evening I got an email saying I was getting a full refund for the item, as it was automated it didn't say why there was a refund. The items from a third party/market place seller. I logged on to my amazon account to see it still says dispatched??

Anyone else had this before??

Samsung S3 ... Contacts List

Bank some money up

Answers

1 to 5 of 5

Best Answer

No best answer has yet been selected by what..the?. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.

vulcan

I've not had that problem but I think it's a case of the left hand not knowing what the right is doing. I recently had an e mail saying the item had been dispatched that day, that was OK except I had received the item two days earlier..

what..the?

Question Author

ahhhh that must have been useful :)

starone

No. But marketplace is monitored quite closely by Amazon so if you write to them they will look into it. I think that you have to take your chances as to whether the item you ordered has been sold before you get there - Amazon don't promise anything - but in any case Amazon would cancel the charges if you have not received the goods. They are very good. (usually)

what..the?

Question Author

I have checked the actual item page out and it is now listed as unavailable so I don't know if I got the last one and they are confused or I'm plainly not receiving my order???