Morons at the Halifax Building Society

[mrs_overall]

My daughter is on holiday in London with a friend and rang me this afternoon to say she was getting low on money, so I said I'd go to the Halifax and pay some cash into her account. I had no documentation with me and they refused to let me pay cash in, saying "If we accept the money it may confirm that your daughter has an account here. I can neither confirm or deny your daughter has an account." What makes it worse is that I paid money into her account on Monday to the same cashier. Grrrrr.

[gness]

Data protection...grrrrrr. When my ma, who was heavily involved in her church, started to behave even more oddly than usual I asked her priest if he would keep an eye on her and let me know if he thought there may be problems starting (Alzheimer`s). No, he told me, because of data protection and confidentiality! Did I ever give him data protection up his cassock.

[bednobs]

why didn't you jsut ring her and ask her for the number?. I don't really get how you expected it to go to the right account without any details -let's say her name is miss penny overall - how do you know there isn't 5 different penny overalls with an account there?

[JonnyBoy12]

I always accept money from people. The trouble is I do not often pay it back.

Hope this helps.

[mrs_overall]

bednobs, my daughter has an unusual name, this is a one horse town in the back of beyond and the cashier (going by HER unusual name on her badge) is the mother of one of my daughters friends

[Psybbo]

Looks as if her daughter is giving her grief and quoting your daughter as an example

[Dodger666]

I'm surprised you were able to pay money in previously without any paperwork. I thought bank/BS tellers had to balance their cash balance with paperwork receipts at the end of each day. Perhaps the teller made out a paying in slip for you before.

I can recall when my sister, who was a PO counter clerk, would come home late saying it took her ages to balance her draw. Maybe things are done differently these days and they don't bother.

[bednobs]

i still don't get it. With my bank, i don't have a branch as such (i have the branch i opened the account at of course) but i can go into any branch to do any banking. I wouldn't assume no-one in the country had the same name as me :)

[owdhamer]

Joint top with Santander for incompetence.