Virgin Media Super Hub

[fbg40]

Hi
Installed the VM super hub yesterday but have one problem that's bugging me. If I use my Epson Wireless printer I can't get on to the web. If I turn the printer off, all is fine. I have tried various methods but to no avail. Not a major issue, but very annoying.If anybody can help, I would be very grateful.Many thanks
FBG40

[ChuckFickens]

When you turn the printer on does your computers wireless connection change from being connected to the superhub over to something else?

[fbg40]

Problem solved !! Just been fiddling with the wi-fi settings for the printer, clicked a couple of buttons and now all seems ok. Sorry to have troubled you Chuck !!
FBG40

[hc4361]

What sort of speed are you getting on wifi?

My first superhub was superslow. The second one not much better. In the end I bought another router and use the superhub as a modem only.

I now get the speed I pay for.

[Mosaic]

HC - please will you explain to me slowly how you did this as Virgin engineer disconnected my wireless router and left me their a p-poor Thing with blue lights....

[hc4361]

http://help.virginmed...M_CUSTOMER_TYPE=Cable

[Mosaic]

HC - please answer another daft question....at what point do I connect up my existing dearly beloved router.....
I know. Stoopid. But thanks.

[hc4361]

Is your router the latest 'n' type?

[Mosaic]

sheesh - yes! been and checked ...Belkin N blah di blah.

[hc4361]

Set the superslug as modem only, then connect the router. Switch the whole caboodle off and start in superslug - modem - computer order.

[Mosaic]

HC I really appreciate your patience.
One last one - and I kknow tis is reeally thick - do I completely disconnect the Virgin hub - or do I connect that wire thing into the Belkin router and thence to the pc?
I know am a numpty and I am willing to have your babies anytime soon.

[hc4361]

Connect router to superhub via ethernet
Pc to router

[Mosaic]

HC - twins or triplets?
I am n your thrall, thank you

[fbg40]

HC4361
Just tried a broadband speed checker and it tells me I am getting 19.77 MB/sec - I have the 20Mb from Virgin. Must say that with this superhub it does seem really fast compared to what it was like. HTH.
FBG40

[hc4361]

Great. :)