Could anyone please tell me the answer to this scenario?
There are two users on my computer, me and my wife. I can back up MS Outlook to a file, and then to an external drive, but when my wife tries to do this when she is logged on, she is unable to as from the Menu Bar, File, it does not show a "Back up" tab.
Does the computer back up all the Outlook data through one user account even though there are multiple users?
She is concerned that her emails etc will be lost if not backed -up, and I am concerned that I will be in heaps of trouble if that happens!
Outlook (All Versions) store Users Emails in one flat file database as either a PST or an OST. Each user (or rather each Windows Logon) has a specific folder where Outlook places the file.
In a Vista or 7 PC the location is: %systemdrive%\Users\%username%\AppData\Local\
Microsoft\Outlook
(you can copy and paste that link into the 'Run' box if you wish)
For XP its: %systemdrive%\Documents and Settings\%username%\Local Settings\Application Data\Microsoft\Outlook
If you want to backup the emails then copy the OST/PST from this directory for each user account. Essentially all Outlook does when you select 'Backup' from the menu is to make a copy of this file anyway.
You can create a Batch File or Similar to automate this process to your USB if you wish..... just a thought.
Thanks CF - both accounts are running the same.
Thanks Jordi- I've tried copying, after saving to My Documents, to my external drive but kept getting an Error message (which disappeared when I closed down Outlook!).
Have now managed to save to the external, and have imported the emails etc back to the original User. This of course means that I have duplicates of each email!
Still better that way than losing all of them, I suppose,