ChatterBank0 min ago
Sky tv, 'no satellite signal'
I am having problems with my sky tv. i cannot get BBC1 ITV1 2 . Th e message says that 'There is no satellite signal received'
I have constantly tried to phone Sky , for the last 4 days but the wait for them to answer a call is between 25 and 60 minutes!!
I have tried several times to reset my Skyplus box to try to get these channels to work by the way
Anyone else had similar problems!
Answers
No best answer has yet been selected by melashley. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.I had the same problem but, touch wood, haven't for ages. I emailed Sky about it ([email protected]) and was advised to do the unplugging thing, and if that didn't work to do the following:
Press the 'services' button.
Select number 4 for system set up.
Then key in 0 and then 1 and press select, this procedure will bring up the hidden menu.
Select number 6 on the hidden menu for new installations and follow the on screen messages which will advise you to select to bring the channels back in line.
If after following this procedure the problem remains, it may be that you require an engineer to check the system. If you are outwith your 12 month warranty, this call will be chargeable. Please contact us on 08702 435 000 if a service call is required.
Hope this helps.
Denise.