Debit card chargeback

[hc4361]

Not a question but on another thread it was stated that buyers have no protection if they buy goods using a debit card instead of a credit card if things go wrong and the company goes bust or refuses to give a refund.

That is not the case. It is true that there is better protection using a credit card (for purchases over £100) but debit card users also have redress and there is no £100 limit.

All explained here:
http://www.moneysavin...mastercard-chargeback

I feel very strongly that everyone should be aware of their rights, especially when dealing with banks.

[THECORBYLOON]

The difference is that there is a legal obligation if a credit card is used and the courts can get involved if there is a dispute. With the Visa and MasterCard debit cards, the banks can say no to a refund and the courts won't be interested so it is not correct to describe it as a right.

[hc4361]

It is a right when it is a built in part of the agreement, though. You can appeal to the Financial Ombudsman if the bank doesn't play ball and it is worth a try.

[kevmark]

thats correct, no matter what card you use there is some kind of chargeback and the retailer does not stand much chance, bit unfair on most cases for the retailer if they are not in the wrong or a victim of fraud, but your right all card suppliers have the ability to issue a chargeback on the card to put it under investigation just like a paypal dispute