Jobs & Education3 mins ago
Red light on a BT Broadband hub
7 Answers
I've just got a second hand BT Broadband hub 2.0 to replace an existing older hub, but when I plug it into the line filter the broadband light alternates between red and orange and it won't go blue.
Is there something else I need to do?
I haven't got any instructions with it and I'm also a bit of a technofobe.
Thanks for any info.
Is there something else I need to do?
I haven't got any instructions with it and I'm also a bit of a technofobe.
Thanks for any info.
Answers
Best Answer
No best answer has yet been selected by Blades_fan. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.You didn't say if you have BT broadband or are with another provider.
If you have BT broadband then the hub should be preset for BT if it was previously used with BT broadband. If not, then you will need to enter your account details and password.
Next, try a different filter, cable, phone socket etc. Change 1 thing at a time eg. try a different socket first - remember to filter all sockets that are in use.
eg. Its going to be a process of elimination (assuming that the hub is not faulty to start with!) - remove anthing connected to other sockets, including filters.
Try the hub. If no luck...
Try a different filter in the same socket.....
Try a different cable with the orginal filter, then the other filter
Repeat with a different socket etc.
If you have BT broadband then the hub should be preset for BT if it was previously used with BT broadband. If not, then you will need to enter your account details and password.
Next, try a different filter, cable, phone socket etc. Change 1 thing at a time eg. try a different socket first - remember to filter all sockets that are in use.
eg. Its going to be a process of elimination (assuming that the hub is not faulty to start with!) - remove anthing connected to other sockets, including filters.
Try the hub. If no luck...
Try a different filter in the same socket.....
Try a different cable with the orginal filter, then the other filter
Repeat with a different socket etc.
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