Myself and two friends booked an expensive break, £975 each. I paid in full, on my credit card - I'm still owe £400.
One of the friends (the lead passenger) stopped speaking to me for four months. After having no joy in my many efforts of reconciling with her I spoke to the travel company about cancelling. They told me I would lose £240. I accepted that loss (£240) as the break would have been very unpleasant for all three of us. The travel company sent £500 to the lead passenger explaining that her and the other persons holidays had gone up and once they had added their £117.50 each to the £500 that would be my full refund.
The lead passenger returned my £500. but my 'friends' say they will not pay the rest of my refund.
I see it as only fair that I get the rest of my refund, £240 was a huge loss to me.
I needed clarification of my exact rights so I phoned ABTA. I explained the situation, basically my status conundrum and asked if I should lose further money beyond the 30% cancellation fee that I had agreed to lose. On two occasions, two different employees of ABTA told me that I should not lose any more money. That the extra cost of the holiday for the...
This site, while entertaining, is for laypeople only, it should in no way, shape or form be looked at as legal advice! In this case it was just cause to go directly to the governing body for the correct advice, ABTA.