IPad identity

[hollytree]

Can anyone please tell me why for no apparent reason my Apple IPad fails to recognise
my user name and my password. I have tried countless times to change my password after it has failed to recognise it, but when I enter my user name it just tells me that name is already in use and I can go no further?
Hollytree

[whiskeryron]

Hi hollytree. I hope that this will help ( I do not have an ipad but have googled your problem & result underneath)
https://discussions.apple.com/thread/4210581?start=0&tstart=0

WR.

[hollytree]

Thank you so much, Whiskeryron, I will certainly give it a go.