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Bt Verve Not Holding Charge Any Ideas Please

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in a mo | 11:15 Tue 01st Jan 2013 | How it Works
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May I first wish you a Happy New Year.Our BT Verve home phone is not holding its charge ,I changed the battery,still not good ..Any ideas please .
Keep Safe.
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Is it definitely connecting properly when put it on the base?

I am not familiar with that phone, but it may have a beep and a light when it starts to charge. Make sure you check them when you put it on charge.
Having the same problem in a mo. Will follow advice below but if you find a solution please post. thanks
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-GNESS- I have written to BT I will update ASAP I see the VERVE 450 has been discontinued,typical.
Wasn't the link I gave any good then?

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