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Thank you for your reply builder. I am afraid we did not look at the machine at all closely when it was here. The guy covered it in heavy duty black plastic, and taped lots of the same all over the floor. It was very noisy and in our kitchen, which is also a way through to our lounge so really boring for the two months. He came and checked the situation every week. It is under insurance after excess but we are supposed to have some refund for the electricity used and I have no idea how to guage this. Really girly thing but I do know it was black and turquoise which I do not think helps.