I had a smart meter installed for my electricity in my business. The purpose for this I was told was so that meter reading could be taken remotely(ie from outside the building) so therefore a meter reader would not be required. This was done about 12 months ago. Yesterday a meter reader turned up to read
the meter because it is not working correctly. This reader was from British Gas. I stopped using British Gas at the begining of the year and changed to EDF. This was purely from a pricing aspect. Luckily I took the readings on New Years Day and informed both company's. So I suspect I will be calling India shortly to,sort it out.