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Laptop Wont Play Film

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cecil39 | 15:26 Sun 24th Feb 2013 | ChatterBank
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can anyone help me please? I have tried to play a new dvd on my laptop but it will only play the trailers of other films, then goes blank and won't play the film itself, I have played other dvd's with no problems, what'swrong? is it me?
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Have you tried taking it out and giving it a wipe or trying it on another player. failing this I'd take it back and tell them it is faulty
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oh dear, I really thought it was me being thick, glad its not though, thanks queen.

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