BT Broadband

[jon1968]

Is it OK? I know there are lots of other ISP's out there but I'm tempted to go with the 'big boys'. I don't mind committing for a year as long as it works!! Heard all sorts of horror stories about other 'cheaper' ISP's(especially Tiscali) and I've had a look at one or two old threads about ISP's on here but would appreciate some recent feedback on BT.

Many thanks in advance.

[lionelhutz]

my tiscali is okay. never had any probs, customer service is poor though, but they are good.

[PatTheRat]

Never had any major problems with BT. Their customer service is ok, but I don't think they are the smartest bunch to be honest. The main issue I have is the price, as BT is quite expensive compared to some of the smaller outfits.

[gilby]

i am with telewest and i have to say they are brilliant. The customer service is superb and i got free installation.

[XxHeatherxX]

Wanadoo Broadband is excellent. It is really cheap and has caused me no problems. It took hardly anytime to get it setup and the customer service is brill!!!!!

[brooklyn77]

I have been with Freeserve/Wanadoo for a few years now, generally I have found their customer service excellent and the service has NEVER gone down or been too slow.
They even waived the �20 charge to upgrade from 512K to 1MB broadband and I did not even have to ask, all because i had been a loyal customer.

[jon1968]

Thank you everyone!