With difficulty sometimes, but I suppose in teaching, particularly one-to one tuition, I've found it works better than confrontation. And I do sometimes upset people on here and have had answers removed.
have you ever heard of pay it forward? Your poor cushions have become a victim to that today, as has my husband who i have just shouted at in a grump way :(
I always say to myself what you said to Factor, Mrs. O.
His patients is most admirable.
This man (Factor) has more patients than a hospital. Kudos to you Factor!