Direct Choice

[DJHawkes]

Well I followed the advice of all those online money saving expert people, when your renewal quote comes through, they tell you to go on a compariosn website and have a look, then if you find a cheaper quote, ring your insurers and try to get a deal. Well Direct Choice couldn't give two hoots about any competitive quite, their attitude is, well go elsewhere then. The guy I've just spoken to was totally uninterested in retaining me as a customer. He didn't even make any attempt to look at any other options. Has anyone any idea how I can approach Direct Choice differently to get them to make a reduction?

[woofgang]

Dot do you need to stay with Direct Choice?

[EvianBaby]

You can't make them give you a reduction. Maybe they just can't be competitive this time.

[DJHawkes]

i don't have to stay with them but it's always a faff changing insurers and with working it's not easy to make phone calls when they are open

[EvianBaby]

Most call centres open til 8pm. And even if not you can normally do everything online.

[TWR]

Dot, you normally have a month to look around before your new Policy starts, my advice would be, Sod them, Loyalty means bugger all, so start looking around, My old Insurance though they could put mine up £60+, that's what the THOUGHT, I THOUGHT different, searched around, I got it £60 cheaper for near enough the same, but if you decide to change make sure you check all your cover.

[ummmm]

Do it on line...no hardship. The new insurance will want you to send you proof of no claims. My insurance accepted a copy that I emailed within 30 days..

[DJHawkes]

I'll try online then, must admit Direct Choice are complete numpties, got an email yesterday saying they are settling the claim as the other driver was 100% at fault (I wasn't even in my parked car when she rammed it) but they blame the delay on my failure to disclose the modifications on my car, namely the tinted windows and alloy wheels. I sent them an email back saying the reason I didn't notify them about the alloys and the tinted windows was because my car does not have alloys and tinted windows. They rang this morning to apologise for the error, they had mixed my car up with another car. Great.

[jno]

you don't have tinted windows? Hardly worth ramming, then.

Yeah, shop around, loyalty means nothing these days, they are counting on you finding changing too much bother. But tbh you may have trouble finding anyone cheaper than Direct, I never have

[woofgang]

I gave up with those comparison sites.You put in what you want in the insurance (level of cover, excess extras) then they come up with what looks like a list of bargains till you check and find that half the stuff you specified isn't in there.