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When a business is considering using Voice Over Internet; what issues should be considered?
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For more on marking an answer as the "Best Answer", please visit our FAQ.quality of the call will depend on bandwidth, QoS (Quality of Service, settings defined at either end of line, ie what gets priority, data or voice)
personally we had a nice big bandwidth between each of our offices so installed VoIP for internal calls and saved us a bunch of cash but retained a PSTN for external calls so number was fine and quality fine for clients etc.