Ebay Help Please

[cupotee]

Hi I am new to eBay and sold 1 item so far, £4.99 plus P&P.


I now see I have an email from eBay

I'm fairly new to eBay and so far sold 1 single item for £4.99 plus PP. .....why then are eBay billing me for £4.31 as below requesting such high
charges.
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Your eBay invoice for the period from July 1, 2013 through July 31, 2013 is now available to view online.


Amount Due: £4.31
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Surely this can't be right. I have asked on the community pages but wondered of anyone here can help.

[Kathyan]

You have to pay listing charges.

[cupotee]

So the charge for listing and selling 1 item is over £4?

I will be deleting the account immediately.

[Kathyan]

No, you pay a listing charge for every item you put on ebay. The charge varies depending on the start value. Then you also pay a final valuation fee, which is based on how much you sell the item for. Then if they pay via Paypal they take a percentage as well.

[Sycamore3House]

If you have put extra pictures to sell an item there would be a charge for that and there is also various other charges to enhance your listing.
When I list something it always tells you at the end how much the listing will cost and then a percentage of the final price. Also you will pay a percentage to PayPal if that is how your goods are paid for.
Best thing to do is wait for an email telling you when the free listing days are. These are usually about once a month.

[Sycamore3House]

Crossed posts

[factor-fiction]

There should be a breakdown of the figures.
Have you listed other (unsold) items as well?

[alzheimer]

You would be cheaper to sell on eBid......have a look!

[factor-fiction]

If this is your only listed item you must have gone wrong somewhere. If done properly the fees will be low. On an item sold for £4.99 the listing fees plus final valuation fee should be under £1 unless you arrange for extra listings, extra pictures and additional features

[EDDIE51]

ebid is useless I listed 8 items for 3 months not one bid, went back to ebay and sold the lot in a week.

[boxtops]

If you go to the MY Account tab on eBay, you will be able to see listed all the charges you have to pay them for listing your items, some will be 10p, some may be a lot more. You have to pay that listing fee whether your item sells or not.

This is one reason why I make most of my listings every couple of weeks when the Free Listings weekends come up - there should be another one next weekend if I have calculated correctly. I very rarely list when I have to pay to do so.

[gsr600]

how many item did you list for sale.

[mrs.chappie]

You have to check your listing very carefully before pressing Submit. I've been caught out before - sometimes extras such as 'picture pack' are automatically selected, and you have to untick the box.

[factor-fiction]

Please think again before deleting your account cupotee. There may be a simple explanation for the high charge (e.g. listing fees for further items that haven't sold or special features you selected without realising it and probably didn't need).
It's definitely worth reading the detailed statement and then giving ebay another go because if used properly it's an excellent, convenient way of raising cash and clearing out clutter. I've got rid of bits of fitted kitchens and old fridges to buyers that collected- it saved me going to the tip or paying for disposal and generated a reasonable price too

[Buenchico]

Are you sure that the email is actually from eBay? I very much doubt it!

It's fairly easy for fraudsters to monitor eBay sales and then send sellers false invoices, where clicking on the link either invites them to hand over their card details (so that the fraudsters can empty their accounts) or downloads malware onto the seller's computer.

Ignore the email and log into your eBay account to see what you should actually be paying!

(PS: Sorry for the late reply. I've been working away from home and I've only just seen your post).