Installing Of Program Problem.

[robin8495]

I have W7 , I purchased the Program with installation CD for Corel Paintshop Pro 4X and used same Program for some time ,but eventually uninstalled it as I did not need it, now I have tried to install it again, but the message comes up 'Another version of this product is already installed, installation of this version cannot continue' I find no trace in control panel. Where should I look further ?
To contact Corel seems impossible.

[VHG]

Go to the web page below and scroll right to the bottom.

Here you see a link PSPX4 Clean Up.exe

If you run this is seems it will clear out all the traces of your OLD version of PaintShop.

Reboot, then you can do a new install.

p.s. I have never done this, I just found this by doing a search.

http://corel.force.com/index/articles/en_US/Master_Article/How-to-manually-remove-PaintShop-Pro-X4

[VHG]

>>>>To contact Corel seems impossible.

You will almost never need to contact any software company.

All known software problems will be recorded somewhere on the internet.

And there are very few "one off" problems, someone in the world will almost certainly have had your problem before.

For your problem I just did a search using the word "Paintshop" plus message text (the full text starting "Another version...) and eventually found quite a few people have the problem.

Then I found the "PSP X4" uninstall tool.

Note, many companies now have "uninstall" tools and it is always worth looking for them.

[Buenchico]

Click on the Start button, then on Computer.
Double-click on the icon for your hard drive.
Double-click on Program Files.
Look for any folder labelled 'Corel', 'Paintshop' or similar.
Right-click on any relevant folder and select Delete.
Restart your computer and try installing again.

NB: The foregoing assumes that you really have uninstalled the program in the first place - look in your list of installed programs to check - AND that you've not got any other Corel software on your computer.

Alternatively, or as well, install CCleaner to see if it will clean up the entries which are showing Paintshop Pro to still be present:
http://www.piriform.com/ccleaner

If all else fails, try a different photo editor. GIMP is similar to the might Photoshop but completely free:
http://www.gimp.org/
(However, just like Photoshop, there's a steep learning curve to get the very best from it).

Serif Photoplus SE is another great freebie, which is easier to get to grips with but still meets the needs of most home users well:
http://www.serif.com/free-photo-editing-software/?MC=FSSPHOTOPLUS

Chris