ChatterBank21 mins ago
ccj
Answers
No best answer has yet been selected by AB7113. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.There's something a bit odd here. If a CCJ had been obtained without any financial information from you being provided to the Court then it would almost certainly be an order to pay the whole debt forthwith. But you say the creditor has told you that you have not been keeping up with the payments instructed by the Court, which implies the Court did have your financial details.
Get a copy of the CCJ - from the creditor or the central registry of CCJs (look at Court Service site). If you genuinely cannot afford the monthly payment it states you can apply back to the Court for a variation.
Despite their denial its possible the debt management company was involved. If you need a DMC again, use a free one - Payplan or CCCS, or a CAB.
Have only just seen your supplementary. You could ask the Court to set aside the judgement but I think it unlikely this would succeed because you would have to show that the outcome would very likely have been different had you known about the proceedings. As the creditor was entitled to take you to Court and you do owe the money this is almost certainly not the case.
If I were you I would not leave this with the DMC. At present you are open to the creditor going for enforcement action - which could mean bailiffs. You need urgently to find out the exact obligation the CCJ imposes on you and meet it (including paying any arrears) and go on meeting it. If you can't, you need to apply for a variation. Once you have the CCJ details you also must tell the creditor (or his solicitor if one is named on the papers) and the Court your present address and ask for all future correspondence to come to you.
I don't think there is anything you can do to stop it appearing on the Credit Ref. Agency records. But if you do pay it off in full the records should then be noted by the creditor that the debt is satisfied. You would need to get all three records about 2 months after you pay in full to make sure this has been done.
I suggest you should do your best to find out how this has happened. If the DMC is repsonsible you should make a formal complaint.
No you haven't been naive - just accepted what you were told, as you ought to be able to. Look at the contract or whatever document you signed with the DMC to see what it says about their obligations.
Go to Office of Fair Trading site - www.oft.gov.uk/Business/licence/publications.htm There is a booklet "Debt Management Guidance". Download and read it. See whether the DMC actually did what it says they should have done (particularly in keeping you informed of what was happening).
Ring the Financial Services Authority Advice line 0845 606 1234 and ask whether they (or anyone else) can accept complaints about DMCs. (If they can, you can tell the DMC you will refer them unless they deal with your complaint satisfactorily.)
When you've done all this, if you consider DMC to be at fault, write a complaint letter to them, including asking for the Court costs you have had to pay.
If they don't respond and you can't go to FSA, the only way of proceeding is to issue a Court claim against them. Your chances of succeeding with this depend on the assessment by the Court of all the evidence.