Injury Insurers.

[Traci66]

In February of this year, daughter was involved in an accident, a foreign HGV driver pulled over into the outside lane without seeing her, scraping down the side of her van and almost pushing her into the central reservation, she was fine, apart from being a bit shaken up, no injuries what so ever.

She is now being plagued by and insurance claims company telling her there is a few thousand pounds set aside for people involved in accidents just like her and trying to get her to submit a claim for injuries she didn't receive. Every time they ring her she tells them she does not want to submit a false claim as she wasn't injured. They are ringing her mobile and the land line up to five times a day.

My question is, how can we stop these calls from coming through, her tone with them has ranged from being very polite to her boyfriend getting really angry and calling them not very savory names.

[Tuvok]

If you have their phone numbers and company names, report them to Ofcom or ICO (not sure whic one)

[factor-fiction]

Maybe the repair garage have passed on her details (for a commission). They won't know any details of the accident.
Maybe tell them that you have already appointed solicitors and it's all in hand. The calls should stop then after a while

[boxtops]

Has she not already put this through her insurance company? If so, they'd handle the personal injury claim side (if there was any).

Re the landline, sign up to a call blocking service like the Call Prevention Registry - and re the mobile, if I don't recognise a number, I never answer it.

[Hopkirk]

Change her mobile number, and just tell those she likes of the new number?

[Hopkirk]

Either that or list the insurance company's number in the phone's address book as 'Ignore'

[murraymints]

Register with tps...

[boxtops]

Good idea, hopkirk - I've got a number-blocking facility on my mobile.

[Nini74]

Get the name of the claims company and then report them - behaviour like this puts all legitimate Personal Injury Solicitors in a very poor light and they need to be stopped.

[boxtops]

That's one of the joys of being a CPS subscriber - we get hardly any spam phone calls on the landline these days - and if we get one, we report them - they don't ring again.

[joko]

so she was uninsured? no wonder she doesn't want to make a claim!
what if she'd been hurt?

as for the calls - tell them you are already claiming with another similar company.

[Mamyalynne]

It doesn't say that Joko.

[boxtops]

Joko, it says she wasnt INJURED, not uninsured.