We flew with them in the summer of 2004 to Crete. They were average - conventional charter. I have been led to believe that their long haul services are slightly better. You have to pay for drinks, and they had the audacity to ask for �15.00 per emergency exit seat at check in. I declined to pay...
we've flown with them for the last two years shorthaul and both times the seating has been very, very cramped. we asked about extra legroom, but would have to pay (can't remember how much) but too much for a family of 4. Food was awful and on both flights out and home we were delayed by well over an hour, we were provided with free sandwiches which were slightly better than the onboard meal. If we have the choice we won't use them again
Long haul to Florida Excellent worth having upgrade to I think it is called premier class no queing at check in also luggage goes on last comes of first, you also have a choice oif meals,not that i have ever had decent food on any airline have flown short haul but had to pay for extra legroon otherwise a bit tight