hotel bill

[helian]

we recently stayed in a hotel were i tripped over a wire in our bedroom and broke my hand, on paying my bill on departure nothing was said re the small hole i made in the wall when i tripped, since returning home the hotel have withdrawn �250 against my debit card saying the money is to pay for the damage. is this allowed?

[stanleyman]

No, you should sue them for causing you to break your hand. The amount charged probably exceeds the cost of repairing it and you should have complained at the time.

[rachela500]

I would contact someone about a personal injury claim ASAP. Also, get in touch with your card company about the unauthorised transaction.

[Hgrove]

Not only personal injury but the unathorised withdrawal which is dangerously close to a theft in my book.

[gammaray]

There'll be a section in their terms and conditions that allow them to ask for the cost of repair for any breakages, but I would certainly consult a personal injury lawer and sue them for your broken hand.

[spaced]

a warning that you will drag their name though the mud due to health and safety flaws in the company, will make them reconsider and hopefully give you your money back. I would also take them to the cleaners mate. Breakage of a hand!....loss of earnings, etc etc. I would sue.