1571 Away From Home

888 | 18:19 Tue 25th Mar 2014 | Technology

6 Answers

The other week BT left a 1571 message instructing how to retrieve 1571 messages away from home on your mobile. It's now been deleted(!) , so does anyone know the way to do it please?

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jeffa

Don't you have a phone PIN or somesuch? You dial your own number, wait for voicemail to kick in, and then enter the PIN.

888

Question Author

sounds like the first part of it but, erm, what PIN?

Frank97

From the BT website
"Dial 1571 from your home phone and select Option 3 to choose your own personal 4 digit PIN.

When you're away from home, dial your home number and wait for 1571 to answer. Then press the * key and enter your PIN to access your messages."

888

Question Author

Thanks Frank97. I've just set up a PIN now, but it doesn't respond and won't let me access the messages. I'm waiting for the instruction to "Leave your message after the tone" to input the PIN is this correct?.

Frank97

Not sure
Full instructions are here
https://bt.custhelp.com/app/answers/detail/a_id/13704/c/345&lrm;

888

Question Author

Belated thanks again Jeffa and Frank97. Apparently my old style mobile phone can't access it, but a newer smartphone does. Problem solved!.

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