Lost Jessie J Tickets

[chattykathy]

At the beginning of the year I bought 2 tickets to see Jessie J this Friday. I have since misplaced and even after having torn the house apart I can't find them. I have emailed the Forestry Commission, who are holding the concert, and they have said they cannot replace them. I have an account with them which shows my purchase history and I have a confirmation email stating I bought them. How do I stand in law? Surely with all this proof I have some rights. I would really appreciate some advice.

[Maydup]

As it will be a huge open space, i can understand their difficulty in not being able to prove that you haven't given away or sold the original tickets, and that on the day someone hasn't entered with them already.

If it were a seated arena, it might be possible to stops anyone with those tickets at the door and prove that no one is in the seats other than you.

Either way and to answer your question, you have no rights under the law without the originals. Keep looking, you will have put them in a very safe place.

[THECORBYLOON]

Who's to say you've not selt them to someone else in the meantime?

[IggyB]

You will have agreed to the terms and conditions when you purchased these ticketshttp://www.forestry.gov.uk/forestry/INFD-6JSE59

See point three about taking care of your tickets as no duplicates will be issued.

I'm afraid you don't seem to have any grounds to pursue this. It is also industry standard practice not to do duplicates I think.

[chattykathy]

Thank you for your quick reply. I was wondering if they could somehow cancel the originals but thinking about it they probably won't have a scanning system in place. It's driving me mad not knowing what's happened to them and thinking about how much they cost!! Grrrrr! I bet they turn up next week!

[chattykathy]

Thanks Iggy. I know the T & Cs say that but was hoping I could somehow challenge them - clutching at straws really!

Thanks for the replies

[Maydup]

T & C from the website says

3. Please take care of tickets as duplicates cannot be issued under any circumstances.

So ...have you given them to the other person to look after? Have you looked in last year's handbag? Are they packed away with the Christmas decs? Come on you do this and find them by Friday.

[Maydup]

Sorry bad typing. Meant to say

You can do this...and find them by Friday!

[jno]

in the pocket of winter clothing perhaps? That's where my lost passport turned up: I'd forgotten to put it away properly six months earlier. (I'd had to get a new one in the meantime.)

[chattykathy]

I've done all that twice and will keep on looking!!! I'm even praying to St Anthony now!! Thanks for the encouragement!!

[cassa333]

I would keep any eye and ear out to see if any of your visitors or their friends go to the concert!!!

[Eve]

Have you checked down the back of drawers? I've gone mad trying to find some papers before now and being bewildered as to where they could have gone, only to find they slipped down the back of the drawer they were in.

I also had to have a mad search for my last polling card, had put it out on a table ready for the election the following day and it turned out to be under the sofa, must have been blown off in the breeze when the windows were open as it was only light.

[Maydup]

I can't help wondering if you found them.
Did you go to the concert ChattyKathy?

[chattykathy]

Sorry for not answering earlier, Maydup - no, I didn't find the tickets. The one silver lining was that it poured down that night so I was saved a soaking!! Thanks for asking :-)