B T Email

[sunny-dave]

Just in case anyone is still struggling on alone - or being told it's their own fault.

There is a HUGE problem with BT Email at the moment - (many) thousands of customers have had no email access for over 2 days now.

It appears to be a problem with BT's American suppliers - the rumour mill says BT are moving people back to the old Yahoo system as fast as possible and that "emails will have been lost" in the process.

There is an update (in theory) here

https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31

(you need to click on the broadband and email tab)

But it tells big fat porkies (already claimed to be fixed several times then had to admit it isn't).

Good luck if you are affected - I'm not (gmail is OK), but am struggling to dig a few friends out of the hole that BT has dumped them in.

[gness]

And I can only speak for myself....this has been a mess...and will be again.

[askyourgran]

In noticed that I haven't received any of the usual spam stuff but I've sent and received some BT e-mails from friends in the past couple of days. Fingers crossed I'll be OK.

[gness]

Ahhh.....after days without email and a day since it was sorted I have just received a text from BT.

They apologise for any problems I may be experiencing and suggest I remedy it by changing my password.....☺☺☺....they are a hoot.

[gness]

Now they are phoning me..on my crackly phone...to tell me how to fix the problem I no longer have.....☺