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Can't Transfer Photos From Phone To Laptop With Usb Cable

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muff13 | 21:00 Mon 22nd Sep 2014 | Technology
7 Answers
I have just connected my Google Nexus 4 to my laptop with a USB cable to enable me to transfer photos from the phone to my laptop. When I have done this before it has been a straightforward process but now the phone does not show up as a connected device (but is only charging from the laptop) so I cannot open it to transfer the photos. Does anyone have any advice how I can resolve this problem as I am most frustrated at not being able to transfer my photos in any way as the bluetooth does not appear to be working on my laptop either.

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It's possible that your phone has suffered the same fate that mine did.
The laptop didn't recognise it (although it used to do), but it would still charge. I took my phone to the repair shop and he advised me that the USB connectivity software had malfunctioned (or something similar to that) and it could be repaired for a small fee.
He did, however, explain that there is a way to transfer files from your phone to your laptop without a cable and without the need for a USB cable or bluetooth.
Download an app called "Airdroid" to your phone and open up the following website on your laptop:
http://web.airdroid.com/
If you want to create an account, it's totally free, or you can just scan the QR code with your phone, although I could never get that to work, so I just created an account.
Nothing is stored on the airdroid site, everything is transferred via the internet from your phone to the laptop. When you disconnect from airdroid, nothing is left behind or stored on the airdroid site, so there's no chance of anyone accessing your files.
Question Author
Oh dear! It looks as if I shall have to resort to using some program such as the one you recommend Gizmonster. At the end of the day it might be just as easy to use as plugging in the USB cable but I was so used to doing things that way that it annoys me that I cannot do so any more.
Trust me it's dead easy to use. Once you connect, all your files on the phone show up on the laptop and you can select which ones you want to download. You can even upload files from the laptop to your phone as well :)
I've got a new phone (had it 3 days now) so hopefully the USB connectivity works.
I've just installed Airdroid onto my new phone and scanned the QR code. Once you get the hang of it, it's a lot easier than connecting a USB cable.
There are PC programmes out there that can recognise phones and connect for data transfer and suchlike. Worth doing a web search for in case that solves the issue.
Question Author
I have just downloaded Airdroid and think that it will solve all my problems. Many thanks for your help.
OG - that's exactly what Airdroid is.
When I used to connect my old phone, Airdroid (running on my laptop)knew exactly what phone was connected. You can show all your phone's files/folders and transfer to and from the phone .... all done without the use of a USB cable or Bluetooth .... it's all done using the internet.

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