Disappointed

[jennyjoan]

Have had a gift card from a well known shop about 3-4 years - at the time I was given it, it was to cover like a credit note from an item that I had returned.

At the time the assistant told me the card expiration date was indefinite - so having decided to buy a coat online with it today - it has been declined through expiry.

I contacted said shop on the phone and they said there was nothing they could do. It was worth £40. Is this correct.

[Zacs-Master]

Yes. What store was it?

[chelle7272]

It is correct that most cards expire, usually after around 1-2 years.
As you had already enquired as to when it did expire and had been misinformed it might be worth trying again with the store

[mallyh]

it normally states somewhere on the card about expiry dates .

[jennyjoan]

I have contacted shop and they said there was nothing they could do.

I have gone ahead and ordered online. Thanks for your replies.

[Dee Sa]

this happened to me with boots gift vouchers, I wrote to head office/public relations enclosed the vouchers as they were null and voidanyway they sent me new ones valid for 12 months which we promptly spent in case it happened again ! the shopnnot do this but powers above can.Donf forget to send recorded delivery the they cannot say they have not recieved.