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piggynose | 15:47 Sat 22nd Nov 2014 | ChatterBank
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I was asked to go online a while ago, after a lot of repeated form filling in, i finally got a password. Do you think i can use this for an online account? no, before you get started, you have to give them your surname& holder number. for some strange reason they dont recognise my holder number!! its a pain in the rs, because i dont live in the uk.
any advice would help

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Been doing this on line for quite a while. Th number they require is not your Holders Number, it is the long NS & I number.
Are you using the holder number and not the account number?
All you need is your HOLDER Number.......8 numbers +one capital letter
Question Author
the long ns and i number!! aye, please help, all i´ve ever had is a holder number. how do i get hold of that long number?
piggy...you don't need the long number.

Google Premium bonds.......www.nsandi.com

right hand side of page.....click premium Bonds Have i won.

Enter your holder number where it say "Enter your holder number."

Click Go

Bob's your uncle
To simply check if you have won anything online you need your Holder number.
To gain access to an online account, they will post you your NS&I number.
It was all very dumb to apply for an online account....stupid process.
You print off a form , fill it in and then post it to them.
By return post they send you your NS&I number and a temp password (two different letters, if I remember correctly).
Once you have an online account you can buy/sell bonds.
I'm living outside the UK also,but my post from UK is forwarded. So letters from Nation savings took about a week to get to us.
Question Author
ditto sirraven, as sqad said, all i really needed was my holders no. after wasting time getting a useless password.

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