going offline whilst on the phone.!!

[ibizaboy]

odd question, but hey........just recently every time i use my phone to call out or someone calls in, my computer goes offline.!! i have filters on both my main and extension cables, bt informed me theres nothing wrong with my line and ive just bought new filters and a new phone to test out but its still doing it. anyone any other ideas before i call bt out at �60 plus �70 for the first hours work.!!!!

[Ralph]

Have you got filters on absolutely everything plugged into the phone nework in your place? Sky boxes, faxes, extension ringers, the works? Is the computers modem still plugged into the wall without a filter? Is the filter on your extension at the begining rather than the end? If so, then I suggest going though everything methodically by disconnecting everything but the ADSL and 1 phone. If it still gets disconnected, use one of the new filters with the old phone, then swap out the old phone for the new one.

Sorry I can't be of more help, these problems are usually caused by dodgy filters or something obscure being connected up unfiltered.