Sound

[henry11101q]

using xp firefox
no sound
went to control panel
all is greyed out
help please

[Buenchico]

That sounds like the sound driver has become corrupted. (It's quite common; it's happened to me several times over the years). You'll need to download the driver installation file, double-click on it to run it and then restart your computer. (Alternatively, you could try running System Restore, from Start > Programs > System Tools > System Restore, but reinstalling the driver is definitely the preferrred method).

I can find you the link for the download you'll need - but only if you provide the exact make and model of your computer.

[henry11101q]

hello mr b
thanks for nice info
its toshiba
psm70e-02p021en
serial no s66266447k
thank u

[Buenchico]

Here's the link:
http://support1.toshiba-tro.de/tedd-files2/0/sound-20080604150137.zip

Download the file and double-click on it. (It's probably a 'self-extracting' zip file but, if not, you might be presented with a window with a file inside it. If that happens, double-click on that file as well). After doing that, which should reinstall your sound driver, remember to restart your computer.

[henry11101q]

thank u
i will try that later
a happy new year to u

[Buenchico]

Happy New Year, Henry!

[henry11101q]

hello
i downloaded the link
started downloading
downloading for 5 hours
stopped it
does take a long time to d lthanks
what do u think is the prob