Calling All You Over 65S

[EcclesCake]

Please get off the bloody phone trying to buy your bonds and let the rest of us have a chance at conducting our everyday transactions!

I have been trying for several days to get through to NS&I and I can't even join the phone queue, it is getting really quite ridiculous.

Perhaps I should direct my gripe at NS&I for not adequately covering the required level staffing......but I'd be very grateful if the grey haired mafia could give me a fighting chance too ;-)

[237SJ]

Give it another hour and they will have all gone to bed.

[BlackadderV]

How to win friends and influence people.

[Prudie]

Why would everyone be buying premium bonds specifically at the moment?

[gingejbee]

As I have already said (a few days ago), leave it as late in the day as you can...they are all in bed by 10pm.

[Tilly2]

They don't even put you in a queue, do they? Dreadful!

[Tilly2]

......and I'm not 65!

[gingejbee]

Prudie...who mentioned premium bonds?

[EcclesCake]

They're not Premium Bonds Prudie, they are Bonds for over 65s.

I've tried early, late, just about every hour of the day and get the same result. Frustratingly what I want to do cannot be done on line either :-(

[237SJ]

Prudie - it`s the new pensioner bonds. It`s not the fault of the customers though. NS&I should have anticipated that there would be a lot of interest and should have been prepared for that but that would be too obvious.

[Prudie]

:-( That's what I thought NS&I were

[Prudie]

just for premium bonds I meant

[jourdain2]

It's not me, I'm not allowed to buy anything yet until I get back. March is the month, then you can forget about phoning anyone, I'll be on the line!