Ebay Selling

[phleb]

If i advertise something and put on description part 'no refund or returns', does this stand, and can the buyers demand a return and refund if they are not happy with the item.

I have some makeup on Ebay and it isn't the genuine brand, and it isn't advertised as being the genuine brand and i have not put a brand name on the advert, so if someone buys it, they are doing so purely on the basis of the advert i have put on. So do they still have a leg to stand on.

Please note i am not selling dodgy makeup, just the package is copies of the more expensive brand. x

[Dizmo]

No, they wouldn't have a leg to stand on.

[Fusion5]

To be honest phleb, if the bidder/buyer is a regular buyer of the said brand you are selling, they will spot it as fake straight away.

Normally there is a warning from EBay about selling fake items when listing.

[phleb]

No warning from ebay appeared, which does appear normally, but seeing as i didn't use any brand names. I only advertised the product as the kind it is i.e powder/creme etc..I don't think it should be an issue, they are selling dirt cheap, and if common sense prevails to these customers, they would know the more expensive brand would never be that cheap.

[bednobs]

you ARE selling dodgy makeup - it is counterfeit, and ebay not only wont allow it, they'll probably report you to trading standards.
What do you think counterfeit is if not a "copy" of the packaging with an inferior product inside?

[Daffy6543]

If the packaging is the same as the expensive brand then you are still breaking the law, even if you haven't listed it as said brand. You are selling counterfeit goods.

[boxtops]

It doesn't prevail, though, phleb, and a lot of auctions start at 99p irrespective of what the final price is. If a person buys it then finds it's not the real thing, they can kick up merry hell with eBay and get you into trouble as a seller. Although you say no returns, if it's not fit for purpose they'll still be entitled to a refund if they are buying what they see in the pic, and it isn't that when it arrives. Personally, I wouldn't take the risk. I value my eBay rating too much to compromise it by selling copies.

[daveygh]

not saying yours are dodgy but this is worth a read
http://www.dailymail.co.uk/femail/article-2210884/The-toxic-trade-fake-make-How-counterfeit-cosmetics-containing-dangerous-levels-arsenic-sold-online-unsuspecting-bargain-hunters.html

[boxtops]

Phleb, also re the No Returns - I always put that, but if the customer isn't happy (and I mean really not happy, e.g. damaged in transit, or goods not as described) then I wouldn't hesitate to take the item back, and refund them. It's good customer service.

[Retrochic]

Under the distance selling laws you have to accept returns. You can put whatever you like on Ebay -no returns, buyer pays for returns etc but you are bound by Ebay terms and conditions to accept returns, If your seller reports you for an item Ebay will MAKE you accept the return and tell you to refund -if you ignore Ebay they will deduct the amount from your Paypal account or the debit/credit card you use. Selling fake goods is illegal and you could be prosecuted. If I bought expensive makeup from you and it turned out to be knock off *** I would report you.

[phleb]

Ummhhhh..thinking now. I bought them from ioffer, how dodgy can they be, its not as if i have imported them from somewhere?

[Daffy6543]

Now you are just lying to yourself phleb. You know they are fake so do the right thing before it comes back and bites you on the bottom, or even worse causes health problems for the buyers.

[welshlibranr]

sorry but you're in the wrong here!.....if I bought from you and found that you sold me fake goods I would kick up hell with e bay, you should have a little more sense than to try this!....

[phleb]

I agree with you, this is not me. I am taking them off ebay. thanks guys

[welshlibranr]

good!....very sensible phleb!......

[boxtops]

well done phleb, I think you've done the right thing. You say you didn't import them, but you've no idea where ioffer got them from!

[phleb]

I felt bad. I suppose i felt bad before i asked you guys the question, hence asked the question. I can't do things like that, i don't have it in me ;0

[alavahalf]

If you buy through ioffer you are as a rule buying from China even if you buy from their ''UK Site'' .... https://www.ioffer.com/gb
My daughter has bought quite a few things from their UK site, but when they arrive a month later they have come through the Chinese postal system.