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Vc005

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dr pop | 18:54 Mon 09th Mar 2015 | Computers
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Dad has got the above coming up on his laptop once his password is put in. Although by pressing the Microsoft logo he can get to the home screen , as soon as he clicks on the desktop he goes back to the vc005 message. Anybody know how to get rid of this?
I apologise for my dreadful lack of knowledge re computing terms
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Avatar Image tommy39
if you have scanned the laptop, and tried malwarebytes. if it is still showing, go into tools and look in add-ons & plugins, if it's there just disable it
17:55 Tue 10th Mar 2015
Avatar Image tommy39
and give it a good clean////////Tesco Cylinder Vacuum Cleaner Model: VC005 - Easy Spares
17:57 Tue 10th Mar 2015

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