Really Disappointed With Take A Break

[silliemillie]

I have always entered their main competitions but about 3 months ago I started to do their Click to Win ones also.

Then about 9 weeks ago I was delighted to receive an email from them telling my I had won 2 tickets to the Dr Who Extravaganza Show. Both son and Grandson are big fans so it was great news.

I was given a contact name and his email address but since then I have been given the runaround. Every time I contact the guy he gives me 1 excuse or another as to why I havnt received them.

"Sorry there's been a delay" "sorry it's being sorted out this week" "Sorry it's being sorted out next week" ect ect.

I really am getting frustrated that after nine weeks and several emails I am still no nearer to getting them. It really has put me off doing them now and any excitement I had about winning has long since evaporated.

So disappointed in them.

Rant over!

[hc4361]

Follow them on Twitter and tweet something like Still waiting for Dr Who prize after 9 weeks and lots of emails #disappointed

I get better results from Twitter than any other form of communication

https://twitter.com/search?q=take%20a%20break&;src=typd

[Dee Sa]

have u complained to Take A Break ? surely they can sort it for you. I have bought this mag from the start, religiously send the competitions in each week never won a bean.

[silliemillie]

Hc4361- that's a great idea! I don't do Twitter but will get GDaughter on to it.

Dee sa- as far as I am aware, the guy I am in contact with works for Take a Break, not sure how I can go higher than him, need to get hold of someone more senior maybe.

[hc4361]

It's worth registering a Twitter account, silliemillie.
I 'follow' my local police, local news, council, local traffic updates, my banks and other organisations I find useful.
This way I get the information I want without the nonsense that I don't want.

Oh, and Virgin Media. Surprising how often a tweet along the lines of 'Five phone calls and still no .....' gets a swift resolution. :D

[Dee Sa]

recorded delivery letter to the Editor might help.