Family & Relationships2 mins ago
Caravan Holiday Experience
15 Answers
I have recentley booked to go for a holiday to Brid in a caravan. After paying in full I was told to ask about 'club passes'. When I asked the hirer they told me these could be bought when I pick up the keys!
I may be a bit inexperienced but should that not be included in with the hire?
I may be a bit inexperienced but should that not be included in with the hire?
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.If you read the link below you will see that most passes are (or should be) included:
http:// haven.c usthelp .com/ap p/answe rs/deta il/a_id /329/kw /club%2 0passes /sessio n/L3Rpb WUvMTQz MjI5ODA 2Mi9zaW QvWU5Da 3pabW0% 3D
http://
Many of the caravans at Reighton Sands (which, I assume, is the holiday park that you're referring to) are privately owned:
http:// www.hav en.com/ parks/y orkshir e/reigh ton-san ds/holi day-hom e-owner ship.as px
If you rent one of those caravans directly from the owner, Haven won't receive any of the money, so it's unsurprising that they won't give you any free club passes. (The owner will have their own but they're not transferable).
i.e. you've not booked a 'Haven holiday' directly with Haven but simply rented a caravan on one of their sites, so you have to pay extra to use the Haven facilities.
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If you rent one of those caravans directly from the owner, Haven won't receive any of the money, so it's unsurprising that they won't give you any free club passes. (The owner will have their own but they're not transferable).
i.e. you've not booked a 'Haven holiday' directly with Haven but simply rented a caravan on one of their sites, so you have to pay extra to use the Haven facilities.