Natwest + Paper Statements

[Bathsheba]

NatWest have mithered me for months to change to online statements and I've always resisted......got a statement today and the print is so small....it's like a joke!! 'Tis teeny tiny! :(

x x

[Bathsheba]

...forgot to ask question....anyone else bank with NatWest and get paper statements?

[ParsleyDumpling]

I am with NatWest and after years of resisting now use their online and mobile banking. I have switched to paperless statements and can honestly say it's the best thing I've done in years.

I was quite savvy about identity theft and used to religiously shred my statements after keeping them for 12 months. Life is so much easier now. You can view your statement online quickly and if you need to you can still print them off.

[Bathsheba]

@Parsley...think the time has come for me to bite the bullet and go paperless. I've been online banking for years with no problems.....am just a bit cross with them over this tiny print.

x x

[mazie]

Best thing we ever did was online banking. We are with Nat West and have never had a problem. Been paperless for ages as well.

[teacher1]

I agree with mazie ..... with NatWest on-line banking for years .... and no problems.

[Bathsheba]

Thanks for your input everyone......I shall tick the box then! I think the fact that we only have one laptop is mainly the reason.....I panic when it misbehaves :-)

x x

[Gromit]

Last time I logged in on-line they made me opt in to keeping my paper statement. I file my statements and they are easy to lay my hands on for quick reference. I do use the on-line account summaries which are more up to date. If it was left to me to print off a statement every month I would forget. I would be happy if they sent me a pdf bill (which I can save and file), or a link to one like my utility company does, but that does not appear to be an option.
Bullying just makes me more belligerent. If my next statement arrives and it is in ridiculously small print like yours, that will just make me make them keep sending me it.

[chaptazbru2]

So, they sent you a statement deliberately with very small print ?? Isn't that a form of blackmail ! I'm with Gromit and would stubbornly carry on with a paper statement if they did that to me ...

[Bathsheba]

Dya know what? I'm sorely tempted to stick with the paper now......;)

[chaptazbru2]

Buy a magnifier Baths - no probs then !

[Bathsheba]

@chaptaz...you're not wrong....I've had to look through illuminmated magnifying glass to find a phone number to ring + say "'ere,......are you 'avin' a larf?"

[Old_Geezer]

Well they tell you that you have to read the small print !

I have a National Westminster account. The last statement I received from them was the same as usual.

I have no wish to go exclusively paperless. I'd only have to get a printer working and print it myself anyway. Don't trust databases showing on a PC screen that can show £millions in credit one moment and an overdraft of £millions the next if something goes awry. I want an official bit of paper to wave at folk, printed on the financial institutions' own letter-headed paper. Something solid that isn't going to change it's figures from one moment to the next. Anything else is madness.

[Bathsheba]

I agree Old_G.......and a real live person on the other end of a telephone.

[Mamyalynne]

Tell them you have sight issues and need all written correspondence in large print.


They should all do that.

[Bathsheba]

@Mamya......excellent idea! Thanks for that....I shall definitely do that tomorrow

x x

[hc4361]

I much prefer paperless as my post has a tendency to go missing. I think paperless is much safer.