Windows 10

[felly]

I was just congratulating myself on successfully downloading Windows 10 with no problems only to find that I cannot now send emails. I get a message "cannot connect to server". Anyone any ideas how to fix this. I have little technical ability.

[ukbod2015]

Can you see the usual little icon down at the bottom of the screen for your connection to wifi.

PS Was there a link in your notification email for Win10 or did it just say its on your machine ready to install.

[felly]

Thank you ukbod2015. Yes the icon is there so I am connected. I clicked on the little window icon this morning and a box appeared saying Windows 10 was ready to install so I went ahead and it installed with no problems. It was only later when I tried to send an email that I realised I have a problem.

[ukbod2015]

May I ask which mail service you are using

[felly]

Now we get to a question I'm not sure how to answer :( My son set up my email accounts and one of them is in Outlook and the other is a Hotmail one. This is probably not the answer you want but I did say I have little technical ability.

[ukbod2015]

try the following;
I apologise for the complexity but there is no simpler answer. I personally use yahoo which is a web based service so I dont tend to get these problems.
http://www.speedguide.net/faq/outlook-cannot-connect-to-your-mail-server-396

[felly]

Thank you. That does look complicated but am going to have a go. Will let you know if I solve the problem.

[felly]

I think I have tried everything suggested in the link but all to no avail. I am told that my settings are all ok :(