I cant talk to people who phone me if I am walking down the street, I have to be sat somewhere ! cant concentrate if walking along & bump into things.
Remember the mother in the tv comedy Bread she always stood up from the table to answer her phone.
I think it has something to do with... the caller for eg. You can't see their body language or facial expressions... I do it myself but not thought about it until now.
Ummm, cleaning stuff you must have some really lovely and interesting friends.
If he is talking to various people, he is probably frustrated at being passed around to get to the person/department he needs to speak to. When I'm in that situation, or am on hold for lengths of time (was in this position early this morning), I tend to go for walkabouts as it saves me swearing at the phone
AlwaysConfused, Although a different situation and I don't curse and swear often but my phone has suffered more verbal abuse than any person I've ever met when put on hold.