Many thanks Murrymints have tried this many times over the last month all i get when I run the trouble shooter is need more time to check eligibility. I am on windows 7 with service pack1 genuine windows home just given up such a shame everyone I know seem very happy wit windows10.
Hello Fairfax. I have the same set up as you and had the same problem, going to windows updates and downloading everything available (twice)sorted it for me. Hope it helps.