Ed, I Am Having Trouble With My Password On My Kindle

[-SharonA-]

Just lately, I keep getting prompted for my password only on my Kindle for this site.

I cannot remember what my password is, can you help???

My password is ok on my pc.

[murraymints]

you have posted sharon..so your password must have been entered..

[murraymints]

unless..you have posted from PC ?

[-SharonA-]

I am on the pc which does not ask me for my password.

But everytime I use the Kindle just lately, it keeps prompting me.

[murraymints]

send a private message to ed by clicking on contact us at the bottom of this page

[-SharonA-]

Thanks Minty! Will do.

[1ozzy]

If you go into your profile, click on edit profile you can set a new password.

[Buenchico]

Your Kindle's web browser (Silk) clearly isn't set to store both passwords and cookies. Go into the relevant settings to change things:
http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201589380

[Buenchico]

Since your password is OK on your PC, you can view it there.

If you're using Internet Explorer, follow these instructions:
http://www.eightforums.com/tutorials/35519-internet-explorer-11-stored-passwords-view-remove.html

If you're using Firefox, see here:
https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import#w_viewing-and-deleting-passwords

If you're using Chrome, type
chrome://settings/passwords
into the address bar. Click on the entry for The Answerbank and then on 'Show'

[Togo]

Great shooting from Buen.

[-SharonA-]

Buenchico, followed all that and got password, but it is not accepting.
So will follow directions for reset.

[-SharonA-]

Will now try on Kindle.

[-SharonA-]

I am in!!!

Thanks for all your help. Phew.

[AB Editor]

Well done SharonA