Amazon

[cupotee2]

I have 2 small packages to return to Amazon. The returns system I chose isn't one I am familier with.

I was expecting to print a label and return the packages via the post office..instead I have to "take my phone to the shop and get the code Amazon sent to get it scanned"? I am totally confused as first I don't have an internet phone..and no label to attach to the parcel even if I had.

I can't find anywhere in Amazon to answer my question...where can I find a return address to post the packages..Can anyone help me please.

[jennyjoan]

maybe Cupotee if you read instructions from Amazon again you might come up with something. sometimes in looking too hard you can miss vital information

[Islay]

You get the option to print or not when you first start the returns process - I did when I returned one last week.
You may have missed it and that is the alternative

[Tilly2]

Give them a ring and talk to them about your problem.

0800 279 7234

[cupotee2]

Thank you...I obviously didn't choose the print a lable option.

[ummmm]

I think you print the labels and the PO scan them.

[gingejbee]

...and don't (whatever you do) just return them to any old Amazon address. You need prior "authorisation" to make returns and return them to a specified address.

[cupotee2]

Thank you everyone. I posted the packages today after contacting someone at Amazon who was very helpful and supplied an address.

I should have posted during last week but the snow stopped me getting to the post office.