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Thealoz Duo
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Just been to the optician who said I have a cyst on the white of my eye and this has caused me to have a dry eye.
We have some drops for that, that will be £13.99 thank you.
I asked if I could get it on prescription from my GP as I don't pay for prescriptions but I was told no.
Don't want to phone GP to ask if that's right, so hoping someone her can tell me. TIA.
We have some drops for that, that will be £13.99 thank you.
I asked if I could get it on prescription from my GP as I don't pay for prescriptions but I was told no.
Don't want to phone GP to ask if that's right, so hoping someone her can tell me. TIA.
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For more on marking an answer as the "Best Answer", please visit our FAQ.Corby, the optician gave me an eye health form which states the problem and the treatment and of course the receipt for the eye drops.
ladybirder, I think we all know because of our circumstances how much we can afford to spend on certain things, and the cost of these eye drops is half the amount of my weekly shop.
If your weekly shop is £100 and you were asked to pay £50 for eye drops, it's the same thing, and as a pensioner who lives entirely on benefits, I would not spend that amount of money over the counter for them, but I had no choice really as at the time I felt I couldn't refuse to buy them.
ladybirder, I think we all know because of our circumstances how much we can afford to spend on certain things, and the cost of these eye drops is half the amount of my weekly shop.
If your weekly shop is £100 and you were asked to pay £50 for eye drops, it's the same thing, and as a pensioner who lives entirely on benefits, I would not spend that amount of money over the counter for them, but I had no choice really as at the time I felt I couldn't refuse to buy them.
I would 'phone the GP to see if you can get it on prescription. If he says "No", you're no worse off.
If he says "Yes", get it and then take the optician's one back and demand a refund for misleading you. If he says it's been used so he can't accept it, tell him that's his problem, not yours.
If he won't budge, tell him you want to make a complaint and if need be, you'll take it further.
"Which?" has advice about complaining here
https:/ /www.wh ich.co. uk/cons umer-ri ghts/ad vice/ho w-can-i -compla in-abou t-an-op tician- asjkE3D 13vuS#c omplain -to-the -optici an
If he says "Yes", get it and then take the optician's one back and demand a refund for misleading you. If he says it's been used so he can't accept it, tell him that's his problem, not yours.
If he won't budge, tell him you want to make a complaint and if need be, you'll take it further.
"Which?" has advice about complaining here
https:/
I have taken some steps.
Phoned my pharmacy who told me I could have got them on prescription and then phoned the opticians and they said they will get someone to phone me back.
I'm doing this mainly to let them know they shouldn't be giving incorrect info to people.
If I get my money back, that will be a bonus.
Thanks again Corby.
Phoned my pharmacy who told me I could have got them on prescription and then phoned the opticians and they said they will get someone to phone me back.
I'm doing this mainly to let them know they shouldn't be giving incorrect info to people.
If I get my money back, that will be a bonus.
Thanks again Corby.
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